Talanx Group provides active assistance after earthquake in Türkiye

Two earthquakes measuring 7.8 and 7.7 shook south and central Türkiye on 6 February 2023, and killing tens of thousands of people. Widespread damage impeded emergency aid and assistance operations.

Among other things, more than 2 million buildings and three million vehicles in 11 Turkish provinces were damaged. Over 141,000 people from 94 countries took part in the rescue efforts.

The Talanx Group was also involved: in addition to providing financial assistance, HDI Sigorta’s head office in Istanbul collected large volumes of humanitarian aid and transported it to the region hit by the quake. The shipments provided victims with clothes, heating units, blankets, babies’ nappies, power banks, dried food, and other necessary items. The company’s Istanbul’s office also organised a blood and stem cell donation drive to help meet the needs of the Turkish Red Crescent (Kizilay) given the pressing need for banked blood in the earthquake region.

Policyholders who suffered losses as a result of the earthquake also received rapid, unbureaucratic support. The company deployed five new vehicles to act as mobile offices on

the ground. As a result, a total of 15 staff were able to work continuously for a month in the quake-hit regions to record victims’ claims. In parallel, a hotline was set up that allowed customers to report losses easily. The team in Türkiye proved it can set up new processes quickly in a challenging situation – a real #together story.